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Last updated: June 10, 2026
Welcome to Vitalixis. By accessing or using our website at vitalixis.com and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
This website is operated by Vitalixis, a company registered in Belgium (VAT: BE1031.933.015), located at 43 rue de l'Etang, 1410 Waterloo, Belgium. By visiting our site and purchasing our products, you engage in our "Service" and agree to these Terms of Service ("Terms"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. You should not rely solely on this site as your primary source of information for making decisions.
All prices are displayed in US Dollars (USD). We reserve the right to change prices at any time. We accept major credit cards and other payment methods as listed at checkout. Payment must be received before your order is processed and shipped.
We offer free standard shipping on all orders within the United States. Delivery times are estimates and not guaranteed. Risk of loss and title for items purchased from Vitalixis pass to you upon delivery to the carrier. Please see our Shipping Policy for full details.
We offer a 60-day return policy on all products. If you are not satisfied with your purchase, you may return it within 60 days of receipt for a full refund. Products must be in their original condition. Please see our Refund Policy for full details.
All Vitalixis red light therapy panels come with a 3-year limited warranty against manufacturing defects. This warranty covers defects in materials and workmanship under normal use. It does not cover accidental damage, misuse, or unauthorized modifications.
Vitalixis shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, our products or services. Our total liability to you for any claims arising from or related to these Terms or your use of our services shall not exceed the amount paid by you for the product(s) in question.
You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any international, federal, provincial, or state regulations, or to infringe upon our intellectual property rights or the intellectual property rights of others.
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Belgium and applicable US federal law.
We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to:
Vitalixis
43 rue de l'Etang
1410 Waterloo, Belgium
VAT: BE1031.933.015
Email: contact@vitalixis.com
Customer Service: Monday to Friday, 8:00 AM – 6:00 PM CET