Lombaers, Nicolas, located at 43, rue de l’Étang, 1410 Waterloo, Belgium, owner of the online store “VITALIXIS”, places great importance on the protection of your personal data.

This policy is intended to transparently inform you of our commitment not to sell or share your personal information, in accordance with applicable regulations, including the General Data Protection Regulation (GDPR) and applicable data protection laws.

Commitment Not to Sell Personal Data

We formally commit to never selling your personal data to third parties.

This includes all information you provide to us when using our website, such as your name, address, email address, phone number where applicable, and any other data you may share with us.

Commitment Not to Share Personal Data

We do not share your personal data with third parties, except in the following cases:

- Service providers: We may share certain information with service providers who help us operate our website and provide our services, such as payment services, delivery services, customer support, technical providers, or analytics tools. In these cases, we ensure that these service providers respect the confidentiality of your data and only use it for the purposes for which they were engaged.

- Legal obligations: We may be required to disclose your personal data if required by law, or if we believe in good faith that such action is necessary to comply with legal proceedings, protect our rights or the rights of others, prevent fraud, or ensure the safety of users of our website.

Purposes of Data Collection

The information we collect is used exclusively for the following purposes:

- Account management: To allow you to create and manage your customer account and orders.

- Order processing: To process your purchases, payments, shipping, returns, and customer requests.

- Customer support: To answer your questions, handle your claims, and provide any assistance you may need.

- Service improvement: To analyze the use of our website and improve our products, services, and user experience, while respecting the confidentiality of your data.

- Marketing communications: To send promotional emails or newsletters only where you have consented to receive them.

Your Rights

In accordance with applicable data protection laws, you have several rights regarding your personal data:

- Right of access: You have the right to obtain confirmation as to whether or not your personal data is being processed and, where applicable, to access that data.

- Right to rectification: You may request the correction of inaccurate or incomplete personal data.

- Right to erasure: You may request the deletion of your personal data under certain conditions.

- Right to restriction of processing: You have the right to request the restriction of the processing of your personal data.

- Right to data portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

- Right to object: You may object at any time to the processing of your personal data for marketing purposes.

- Right to opt out of sale or sharing: Where applicable, you may request that your personal information not be sold or shared for advertising or targeting purposes.

To exercise these rights, please contact us at:

vitalixis4@gmail.com

Data Security

We implement appropriate security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

We are committed to maintaining the confidentiality and integrity of your personal information.

Changes to This Policy

We reserve the right to modify this Do Not Sell or Share My Personal Information Policy at any time.

Any changes will be published on our website and will take effect as soon as they are posted.

We encourage you to review this policy regularly to stay informed about our data protection practices.

Contact

We respond to all requests within 24 hours.

Business name: VITALIXIS

Legal form: Individual business

Email: vitalixis4@gmail.com

Physical address:

43, rue de l’Étang
1410 Waterloo
Belgium

VAT number: BE1031.933.015

Business registration number: 1031.933.015

Business status: Self-employed as a main activity

Business activity: Specialized retail trade related to household equipment

Customer service hours:
Monday to Friday, from 8:00 AM to 6:00 PM.
Closed on Saturdays, Sundays and public holidays.

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